FAQ

Q: What products do you sell?
A: We offer electronics, gadgets, wireless headphones, smart devices, and stylish women’s bags.

Q: Do you ship internationally?
A: Yes, we ship worldwide with reliable delivery options.

Q: How long does delivery take?
A: Standard delivery typically takes 5–10 business days, depending on your location.

Q: Do you offer free shipping?
A: Yes, free standard shipping is available on orders over a certain amount.

Q: Can I track my order?
A: Absolutely! A tracking number will be provided once your order is shipped.

Q: What payment methods are accepted?
A: We accept credit/debit cards, PayPal, and other secure payment methods.

Q: How can I return a product?
A: Returns are accepted within 7–14 days for eligible products. Contact customer service for instructions.

Q: Are the electronics genuine?
A: Yes, all electronics and gadgets sold are 100% authentic and high quality.

Q: Can I cancel my order?
A: Orders can be canceled before shipment. Contact us immediately if you need to cancel.

Q: Do you offer warranties?
A: Yes, most electronics come with a manufacturer warranty. Check the product page for details.

Q: How can I contact customer support?
A: You can email us at zapzone63@gmail.com or call 0786330018.

Q: Are your handbags real leather?
A: Some of our handbags are genuine leather, while others are high-quality synthetic materials. Details are on the product page.

Q: Can I exchange a product?
A: Yes, exchanges are allowed within the return period for eligible products.

Q: Do you offer bulk orders?
A: Yes, contact us for bulk order inquiries and discounts.

Q: How do I subscribe to your newsletter?
A: Enter your email in the subscription box on our website to receive updates and offers.

Q: Are your products tested for safety?
A: Yes, all electronics meet industry safety standards.

Q: Can I customize my order?
A: Currently, we do not offer product customization.

Q: Do you have physical stores?
A: No, ZAPZONE operates exclusively online to provide convenient shopping everywhere.

Q: How do I leave a review?
A: After receiving your order, visit the product page and submit your review in the review section.

Q: What if my product arrives damaged?
A: Contact our customer support immediately with photos. We will arrange a replacement or refund.