Shipping Policy

Q: How fast is the shipping?
A: We offer fast and reliable shipping for all orders.

Q: How long does standard shipping take?
A: Standard shipping usually takes 5–10 business days, depending on your location.

Q: Is express shipping available?
A: Yes, express shipping is available for faster delivery.

Q: Do you offer free shipping?
A: Free standard shipping is provided on orders above a certain amount.

Q: How long does it take to process orders?
A: All orders are processed within 1–2 business days.

Q: Will I get a confirmation email?
A: Yes, you will receive a confirmation email once your order is shipped.

Q: Can I track my order?
A: A tracking number is provided for all shipped orders.

Q: What if my shipping address is incorrect?
A: Please ensure your shipping address is accurate to avoid delays.

Q: How long does international shipping take?
A: International shipping may take longer due to customs processing.

Q: Are there shipping charges for international orders?
A: Shipping charges for international orders are calculated at checkout.

Q: What if my shipment is delayed?
A: We are not responsible for delays caused by courier services.

Q: Can my order be split into multiple shipments?
A: Yes, orders may be split into multiple shipments if necessary.

Q: Is a signature required on delivery?
A: Signature may be required upon delivery for certain high-value items.

Q: What if my package is lost or damaged?
A: Contact customer support immediately; we will arrange a replacement or refund.

Q: How does ZAPZONE ensure timely delivery?
A: We strive to provide timely updates and excellent delivery service for all our customers.